Our Thoughts on Reopening Responsibly

Reopening Responsibly FAQs

When will your stores reopen for in-store shopping?

Our highest priority is the health and wellness of our employees, customers and community. Fleet Feet Brentwood and Fleet Feet Hendersonville may reopen as early as Monday, May 4^th. That is not a guaranteed open date – we will only open once we have secured all the necessary supplies and properly trained employees on safety guidelines. Please follow us on Instagram, Facebook or our website for updated information.

Our Fleet Feet Green Hills store is in Davidson County and will only reopen once metrics are achieved to trigger Phase One of Mayor Cooper’s Roadmap for Reopening Nashville.

Here is the 4 stage plan for Davidson County:

https://www.asafenashville.org/wp-content/uploads/2020/04/Roadmap_For_Reopening_Nashville_Grid.pdf

For updates on Davidson County, visit https://www.asafenashville.org/

What should I know before I plan an in-store visit?

Once it goes live, you can schedule an in-store appointment on our website main page.

We are limited by how many people we can have in the store at one time. We will have an employee + iPad stationed at the store entrance where you can check in for your appointment or check availability for when we can assist you! Walk-ins will be managed based on number of customers currently in the store and available employees to assist. To help manage the flow of traffic and enforce these limits in store, we request that customers not bring in family members who are not coming to shop for themselves.

All customers will need to have a mask or face covering in order to enter the store so please bring one with you. 

While inside the store, we expect all of our guests to practice social distancing, maintaining a distance of six feet between each other at all times. Shoe fitting areas and registers will be taped/marked accordingly to help.

Will you continue to offer Virtual Consults and Contactless Curbside Pickup?

Yes! We will continue these services that allow sales to happen without customers coming into the store. Please schedule your virtual shopping experience here:  https://www.fleetfeet.com/s/nashville/virtual-shoe-fitting/schedule-a-virtual-shoe-fitting

What precautions are you taking with employees?

All employees will be screened daily with temperature checks as well as daily screens for respiratory symptoms.  All staff will be REQUIRED to wear a facemask that completely covers their mouth and nose while in the store. Employees will practice frequent and proper hand hygiene and hand sanitizer will be available.

Resources:

Here are a few of the documents that we are using as guidelines for safe and responsible operations:

Here is the TN Pledge (which Williamson and Sumner County fall under):

https://www.tn.gov/content/dam/tn/governorsoffice-documents/covid-19-assets/Pledge_General.pdf

Here is the 4 stage plan for Davidson County:

https://www.asafenashville.org/wp-content/uploads/2020/04/Roadmap_For_Reopening_Nashville_Grid.pdf

For updates on Davidson County, visit https://www.asafenashville.org/